Service Department Dispatcher (Office/Service Coordinator)

Located in Rogers, MN

Salary: 20-25

Position

Service Department Dispatcher (Office/Service Coordinator)

 

Primary Duties

· Receive service requests from customers and dispatch technicians as needed via phone, text, and email.

· Coordinate project turnovers, warranty calls, training schedules, and customer service requests.

· Take parts orders and arrange shipping.

· Support technicians with parts sourcing, inventory, and truck stock.

· Provide administrative support, filing, proposals, and customer assistance.

· Set up service calls, purchase orders, drawings, and technician schedules.

· Maintain active job lists and technician progress updates.

· Handle online parts ordering and service billing.

 

Required Skills

· Microsoft Office proficiency.

· Foundation software experience preferred.

· Professional phone and customer service skills.

· Strong organization and multitasking ability.

· Detail-oriented with strong prioritization skills.

 

Schedule and Compensation

· Monday-Friday

· 7:00 AM-4:00 PM service hours

· Business casual dress code

· Pay: $20-$25 per hour

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