Job Summary:

We're looking for a professional, organized, and customer-focused individual to join an insurance office as a Full-Time Administrative Assistant / Front Desk Coordinator. This position serves as the first point of contact for clients while supporting daily office operations, scheduling, document management, and customer service activities.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced office environment. If you enjoy helping people, staying organized, and supporting a team, this position offers a stable and rewarding career opportunity.

Type of placement:
Evaluations to hire

Location:
Bozeman, Montana

Duties:
• Greet clients and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls.
• Schedule appointments and maintain office calendars.
• Assist clients with general insurance inquiries and documentation.
• Process incoming and outgoing mail, emails, and correspondence.
• Maintain accurate client records and filing systems.
• Assist with policy updates, renewals, and administrative paperwork.
• Perform data entry and ensure information is entered accurately.
• Support agents and office staff with daily administrative tasks.
• Maintain office supplies and help keep the office organized and efficient.
• Handle confidential client information with professionalism and discretion.
• Provide exceptional customer service in person, by phone, and through email.
• Other duties as assigned.

Knowledge, Skills, Abilities:
· Excellent customer service and interpersonal skills.
· Strong verbal and written communication abilities.
· Exceptional organizational skills and attention to detail.
· Ability to multitask and prioritize responsibilities effectively.
· Proficiency in Microsoft Office, Outlook, and general office technology.
· Strong data entry and recordkeeping skills.
· Ability to maintain confidentiality and professionalism.
· Positive attitude and willingness to learn new systems and processes.
· Previous administrative, receptionist, insurance, banking, or office support experience preferred.

Pay:
$22.00 DOE

Schedule:
Full-Time
Monday – Friday, standard business hours

How to Apply:

Complete an online application at www.expresspros.com and submit it to the Bozeman office.
Send your resume to jobs.bozemanmt@expresspros.com.
Call and speak to one of our Recruiters at 406-587-0388.

Express Office: Bozeman

1102 West Babcock

Suite C

Bozeman, MT 59715

Email us

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