Flooring Showroom & Administrative Assistant

Location: Winona, MN
Schedule: Monday-Friday, 10:00 AM-5:00 PM
Pay: $24.00-$26.00/hour
Position Type: Full-Time

Position Overview

We are seeking a friendly, organized, and customer-focused Flooring Showroom & Administrative Assistant to serve as the first point of contact for customers while supporting the daily operations of a busy flooring showroom. This role combines customer service, sales support, scheduling, and administrative responsibilities to help create an exceptional customer experience from initial inquiry through project completion.

The ideal candidate enjoys working with people, has strong attention to detail, and can confidently manage multiple priorities in a fast-paced environment. Experience in flooring, construction, interior design, home improvement, or showroom sales is a plus but not required.

Responsibilities

• Welcome customers and create a positive showroom experience.
• Assist customers with flooring selections based on style, budget, and project needs.
• Answer questions regarding products, pricing, availability, and installation services.
• Prepare quotes, enter orders, and maintain customer records.
• Answer incoming phone calls, emails, and customer inquiries.
• Schedule appointments, measurements, deliveries, and installations.
• Coordinate with vendors, installers, and sales team members regarding project timelines and order updates.
• Follow up with customers on quotes, orders, deliveries, and installation schedules.
• Maintain showroom organization, displays, and product samples.
• Perform filing, data entry, and general administrative support duties.
• Assist with special projects and other office tasks as assigned.

Qualifications

Required:

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and follow-through.
• Proficiency with Microsoft Office and general computer systems.
• Ability to work independently and as part of a team.
• Professional and positive attitude.

Preferred:

• Previous showroom, retail, administrative, customer service, or sales experience.
• Experience in flooring, home improvement, construction, interior design, or related industries.
• Experience preparing quotes, scheduling services, or managing customer orders.

Benefits

• Competitive pay.
• Paid Time Off.
• Paid Holidays.
• Benefits package available.
• Consistent weekday schedule.
• Opportunity to work in a collaborative and customer-focused environment.

Why Join Us?

• Blend of customer interaction and office responsibilities.
• Opportunity to learn about flooring products and home renovation projects.
• Stable weekday schedule.
• Variety in daily responsibilities.
• Chance to build valuable administrative, sales support, and customer service skills.