Temporary Default Claims Analyst

Location: Lake Zurich, IL (100% Onsite)
Schedule: Monday-Friday, 8:00am-5:00pm (1-hour lunch break)
Duration: 3-6 Month Contract (Temporary)
Pay Rate: $23-$24/hour

Our client, a leading financial services and mortgage firm, is seeking a Temporary Default Claims Analyst to support an increase in workload. This role is responsible for analyzing and reconciling expenses on defaulted mortgage loans to generate realized loss/gain statements. The ideal candidate will possess strong analytical skills, advanced Excel experience, and exceptional attention to detail.

Key Responsibilities

• Perform reconciliation of expenses on defaulted mortgage loans to generate realized loss/gain statements.
• Gather settled claims and all supporting documentation.
• Review settled claims to ensure expenses claimed align with expenses paid, curtailed, or denied.
• Prepare and submit reimbursement requests to vendors.
• Ensure claims are calculated and completed within investor, insurer, regulatory, and company guidelines.
• Analyze loan-level data, validate accuracy, and resolve discrepancies.
• Identify and report inconsistencies in claims processing to management.
• Recommend process improvements to enhance efficiency and accuracy.
• Reconcile, document, and report discrepancies found within claims and supporting documentation.
• Maintain accurate updates within internal systems, databases, and records.
• Ensure all documents are properly imaged and retained according to company guidelines.
• Follow up on assigned caseloads through resolution and escalate issues when appropriate.
• Regularly communicate status updates and issues to leadership.
• Build and maintain positive working relationships with internal and external business partners.
• Participate in training and development programs as assigned.
• Complete all required regulatory and industry training.
• Perform additional duties as assigned.

Required Qualifications

• High School Diploma or equivalent.
• Advanced Microsoft Excel skills, including:
  • Pivot Tables
  • VLOOKUP/XLOOKUP
  • Data analysis and reconciliation functions
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Associate's Degree or Bachelor's Degree.
• Experience in mortgage servicing, default servicing, claims processing, loan operations, reconciliation, or financial services environments.
• Experience reviewing financial documentation and auditing data for accuracy.