Reception

Located in Howell, NJ

Salary: 17-18/hr

We are seeking a reliable, organized, and professional Clerical / Mail Room / Receptionist to support daily office operations. This position serves as the first point of contact for customers, vendors, visitors, and employees while providing general clerical, mail room, filing, and administrative support.

The ideal candidate is dependable, detail-oriented, friendly, and comfortable managing multiple responsibilities in a busy small-business environment.

Essential Duties and Responsibilities

Receptionist Duties

• Answer and direct incoming telephone calls in a professional and courteous manner.
• Greet and assist customers, vendors, visitors, and employees.
• Monitor and respond to general office emails and inquiries.
• Take accurate messages and relay information to the appropriate employee.
• Maintain a professional and organized reception area.
• Receive and distribute visitors and deliveries appropriately.
• Assist customers with basic questions and direct them to the appropriate department or employee.
• Maintain office calendars and assist with scheduling as needed.

Mail Room Duties

• Receive, sort, date-stamp, and distribute incoming mail and packages.
• Prepare, sort, and process outgoing mail.
• Operate postage equipment and maintain adequate postage supplies.
• Prepare shipping labels and packages using appropriate carriers.
• Track incoming and outgoing shipments when necessary.
• Distribute invoices, checks, correspondence, and other documents to appropriate personnel.
• Maintain organized mail and package areas.
• Coordinate with couriers, delivery services, vendors, and suppliers.
• Ensure sensitive or confidential correspondence is handled appropriately.

Clerical & Administrative Duties

• Perform data entry accurately and efficiently.
• File, scan, copy, and organize documents and records.
• Maintain electronic and paper filing systems.
• Prepare basic correspondence, forms, reports, and spreadsheets.
• Enter and update customer, vendor, and employee information.
• Assist with processing invoices, receipts, purchase orders, and other paperwork.
• Sort and organize paperwork received from field employees and technicians.
• Assist with maintaining job files and office records.
• Make copies and assemble documents, packets, and reports.
• Order and maintain office supplies.
• Assist with general office organization and administrative projects.
• Perform other clerical duties as assigned.

Customer Service

• Provide friendly, professional service to customers and visitors.
• Communicate clearly and courteously with customers, employees, vendors, and contractors.
• Handle routine questions and requests or direct them to the appropriate person.
• Maintain confidentiality when handling customer, employee, financial, or company information.
• Represent the company in a positive and professional manner.

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist, clerical, mail room, office, or customer service experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.

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