This role is responsible for the technical aspects of the sales cycle, with a focus on cabinet and containment solutions and other company product integrations, requiring a blend of technical expertise and sales acumen to align customer needs with our engineering capabilities and deliver effective solutions by representing the full range of company products and services, supporting Regional Vice Presidents (RVPs), Territory Sales Managers across the US and Canada, and other sales representatives within our division.

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**Key Responsibilities:

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Technical Solutioning & Design

• Design solutions, primarily cooling systems encompassing cabinets and containment with a large emphasis on containment

• Deliver technical presentations and training to customers and partners

• Describe company brands and solutions to both technical and non-technical audiences

• Provide pre-sales technical support and respond to product queries

• Participate in RFP responses and proposal development

Customer Engagement & Relationship Building

• Assess customer requirements and translate them into technical solutions

• Develop and maintain strong relationships with customers and partners to support long-term growth and business discovery

• Enhance customer relationships by demonstrating a deep understanding of their business and strategic objectives

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Sales Support & Enablement

• Align technical solutions with sales objectives and customer infrastructure

• Act as a strategist and visionary for solution areas

• Support sales teams with demonstrations, design discussions, and customer-facing meetings

Market Insight & Strategy

• Identify new market opportunities and trends related to cooling and company products

• Provide feedback to product and engineering teams based on customer insights

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**Education:

**Associates degree in technical drafting and Bachelors degree in engineering is required; equivalent combination

of education and experience will be considered

**Experience

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• 5+ years of sales support experience in the information technology or data center manufacturing industry is required

• 2+ years of sheet metal design experience is preferred

**Knowledge, Skills & Competencies

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• Must be customer-focused with a strong sense of urgency and commitment to quality deliverables

• Demonstrated project management skills, including planning, organizing, and coordinating tasks are required

• Ability to effectively and professionally communicate internally and externally is required

• Professional, mature and collaborative interpersonal skills and conflict resolution skills are required

• Ability to effectively present across all levels of an organization is required

• Proficiency in Microsoft Office is required

• Proficiency in Salesforce is required

• Proficiency in SolidWorks or similar 3D CAD design and modeling software is preferred

• Must be able to travel up to 10% across the US and Canada

You should be proficient in:

• Industrial and Manufacturing Engineering
• CAD Software
• Design for Assembly (DFA)
• Electrical / Electronic Systems
• solidworks

Machines & technologies you'll use:

• 3D Modeling (AutoCAD, Solidworks)
• CAD Software (AutoCAD, Solidworks)