Account Representative

Located in Grants Pass, OR

Salary: 18.00

Express Employment Professionals is recruiting for an Account Representative to join a wholesale company serving specialty retailers. This position is ideal for someone who enjoys working with customers, processing orders, solving problems, and keeping details organized.

Schedule: Monday–Friday, 8:30 AM–5:00 PM

Key Responsibilities

• Communicate with customers by phone and electronic communication in a professional and helpful manner
• Process customer orders accurately and efficiently
• Respond to account questions, order inquiries, and product-related requests
• Work with customers and internal teams to resolve issues and confirm solutions
• Enter and maintain accurate customer and order information
• Follow up on orders and customer requests as needed
• Use Microsoft Office and other computer systems to complete daily tasks
• Maintain a high level of attention to detail while handling multiple priorities
• Build positive working relationships with customers and team members

Qualifications

• Strong verbal and written communication skills
• Professional and confident phone manner
• Strong attention to detail and organizational skills
• Good problem-solving and follow-through skills
• Ability to communicate effectively with customers and coworkers
• Comfortable working in a fast-paced environment
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Previous customer service, account management, order processing, or office experience preferred

Excellent benefits after 3 month probation period including 100% paid medical/dental/vision, 401k (after 1 year) and PTO.   

Apply Now