Responsibilities

• Answer and direct incoming phone calls in a friendly and professional manner
• Manage the daily cash box and reconcile cash register transactions
• Scan, attach, and maintain documents related to purchase orders
• File and organize office records and documentation
• Contact vendors regarding returns, shortages, and delivery updates
• Assist with processing RMAs (Return Material Authorizations)
• Follow up on open purchase orders and shipment status
• Provide general administrative support as needed

Qualifications

• Strong customer service and communication skills
• Comfortable handling cash and reconciling transactions
• Detail-oriented and highly organized
• Professional office appearance and demeanor
• Dependable with excellent attendance
• Ability to learn new processes and follow procedures
• Mature, reliable, and team-oriented

Equal Opportunity Employer Statement:

Express Employment Professionals is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender inequality or expression, pregnancy, age, national origin, ancestry, disability, genetic information, marital status, amnesty, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.