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Located in Franklin, TN
Exceptional Customer Service - pleasant attitude - conflict resolution – accuracy - high attendance rate• Pleasant telephone voice, understandable, ample loudness without being overly loud• Import gift lists• Answer high-volume inbound calls • Order
Work with clients whose experience has not lived up to their expectations• Generate Credit and/or Customer Concern formso Troubleshoot client problems promptly? Research, which may involve Credit and/or Customer Concern forms? Offer solutions within outlined parameters
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