E-Commerce Administrator (AP170)

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Located in Pickering, ON

Salary: $45,000 - $47,000

Our Pickering client, a high-end audio manufacturer, is looking for an E-Commerce Administrator to join their growing team!

 

Benefits to you:

• Evaluation Hire (Temporary to Permanent)
• Full time hours
• Established company with over 50+ years in business
• Opportunity for growth and advancement
• Great team culture
• Comprehensive health, dental, vision, and prescription coverage
• Paid vacation and sick leave
• Group RRSP program

Responsibilities:

• Process customer orders accurately and efficiently to ensure timely fulfillment
• Maintain and update inventory levels across multiple e-commerce and customer platforms
• Respond to customer inquiries via phone and email
• Support E-Commerce department by assisting with digital marketing and online advertising campaigns
• Monitor inventory movement and ensure products are shipped out
• Assist with inventory planning, forecasting, and stock replenishment activities
• Maintain accurate product information, pricing databases, customer records, and online listings
• Create and maintain product listings across various e-commerce platforms
• Process warranty return authorizations and claims in accordance with company procedures
• Manage returns, exchanges, and order adjustments while maintaining accurate records
• Perform other tasks that may be assigned

Qualifications and Skills:

• Minimum 2 years of E-Commerce experience
• Hands-on experience managing e-commerce platforms and online marketplaces
• Experience with Shopify, NetSuite, SAP, or other ERP/E-Commerce management systems
• Strong proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong understanding of online product listings, inventory management, and digital merchandising
• Experience processing customer orders and managing returns
• Excellent communication skills (verbal and written)
• High level of accuracy and attention to detail
• Excellent time management skills, self-motivated and self-directed

Bonus Qualifications:

• Proficient in using NetSuite (asset)
• Post secondary education (asset)
• Ability to handle a variety of high-pressure situations and work independently
• Must have pleasant telephone demeanor

Compensation and Hours:

• Monday to Friday: 8:00am to 5:00pm
• Salary: $45,000 to $47,000 per annum

Express Employment Professionals is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities. Applicants are advised that artificial intelligence tools may be used to support initial screening based on key words and minimum qualifications. Express provides reasonable accommodation throughout the recruitment process upon request. This posting and any associated applicant information will be retained for three years in accordance with provincial regulations.

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