Middle Office Specialist

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Located in Neenah, WI

Salary: $22.50/HR

Hours: Monday - Friday, 7:30am - 4:30pm

Pay: $22.50/HR

Duties:

  • Assist Trust Officers and administrative staff with the daily administration of personal trust, estate, and corporate trust accounts.
  • Open and close client accounts while ensuring all documentation is accurate, complete, and compliant with audit and regulatory requirements.
  • Coordinate account onboarding and closing processes, including document collection, asset transfers, cash distributions, and follow-up activities.
  • Monitor account activity and assist with post-closing requirements, tax reporting coordination, and trailing income tracking.
  • Manage Donor Advised Fund administration by coordinating communications and workflow between internal departments and external service providers.
  • Review and maintain client records to ensure accuracy, organization, and compliance.
  • Support operational processes and assist with trust account servicing, reporting, and documentation.
  • Communicate professionally with clients, advisors, vendors, and internal team members.
  • Maintain confidentiality and safeguard sensitive client and financial information.
  • Assist with special projects and process improvement initiatives as assigned.

Qualifications:

  • Bachelor's degree in Finance, Accounting, Legal Studies, Business Administration, or a related field required.
  • An Associate's degree combined with directly related experience in trust operations or financial services will be considered.
  • 1-3 years of experience in banking, trust operations, accounting, financial services, or a related field required.
  • Strong attention to detail and ability to manage complex operational and administrative tasks with a high degree of accuracy.
  • Knowledge of trust administration, estate services, banking operations, or financial services preferred.
  • Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to handle confidential information with professionalism and discretion.
  • Strong analytical, problem-solving, and critical-thinking abilities.
  • Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
  • Experience with trust accounting systems, financial platforms, or banking software preferred.

What does Express offer to you??

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer to Express!)

Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 1033 W College Ave STE 100 Appleton, WI 54914

Email - jobs.appletonwi@expresspros.com

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Express Office: Appleton
1033 West College Avenue
Suite 100
Appleton, WI 54914
Apply Now