Front Desk

Located in Bozeman, MT

Salary: $20-$22

Job Summary:
We're looking for a friendly, professional, and customer-focused individual to join a hospitality team as a Full-Time Front Desk Agent. This position serves as the first point of contact for guests, creating a welcoming experience while ensuring smooth day-to-day front desk operations.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you enjoy helping people and creating memorable guest experiences, this position offers an exciting opportunity within the hospitality industry.

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Type of placement:
Evaluations to hire

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Location:
Bozeman, Montana

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Duties:
• Welcome guests and provide exceptional customer service.
• Process guest check-ins and check-outs accurately and efficiently.
• Answer phone calls and respond to guest inquiries regarding reservations, services, and local attractions.
• Manage reservations, room assignments, and guest requests.
• Process payments and maintain accurate guest records.
• Resolve guest concerns and escalate issues when appropriate.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Maintain a clean, organized, and professional front desk area.
• Assist guests with directions, recommendations, and hotel information.
• Follow company policies and hospitality standards.
• Complete administrative tasks and daily reports as assigned.
• Other duties as assigned.

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Knowledge, Skills, Abilities:
· Excellent customer service and interpersonal skills.
· Strong verbal and written communication abilities.
· Ability to multitask and remain organized in a fast-paced environment.
· Professional appearance and demeanor.
· Basic computer skills and ability to learn hotel management software.
· Strong attention to detail and problem-solving abilities.
· Ability to work independently and as part of a team.
· Previous hospitality, front desk, retail, or customer service experience preferred but not required.

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Pay:
$22.00 per hour (DOE)

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Schedule:
Full-Time
Flexible schedule, including evenings, weekends, and holidays as needed

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How to Apply:

1. Complete an online application at www.expresspros.com and submit it to the Bozeman office.
2. Send your resume to jobs.bozemanmt@expresspros.com.
3. Call and speak to one of our Recruiters at 406.587.0388.

Apply Now