Works and resolves Licensing cases related to Registration Management, Initial Licensing, Title Management, UCC Filings, and State Changes / Buyouts
- Researches and resolves client Licensing requests, ensuring accuracy and customer satisfaction
- Monitors, prioritizes, and manages cases and workload
- Utilizes the DMV Terminal as needed to complete cases efficiently, ensuring compliance with all relevant regulations and processes
- Effectively manages time and consistently meets deadlines with some guidance from supervisor
- Demonstrates accuracy, thoroughness and effectiveness in work
- Demonstrates attention to detail and commitment to doing quality work
- Adjusts quickly to new or changing assignments, processes and people
- Displays professionalism and remains composed when faced with challenges
- Learns from experience; modifies behavior to be more effective
- Recognizes one’s own strengths and opportunities for growth
- Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures