Data Entry - Sales Department

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Located in Grants Pass, OR

Salary: 18-22/hr

Express Employment Professionals is recruiting for a full-time Sales Data Entry Specialist for a local client in the Rogue Valley!

Are you highly organized, detail-oriented, and comfortable working with computer systems and data? We are seeking a dependable individual to support a busy sales team by processing orders, maintaining accurate customer information, communicating with customers, and helping ensure orders move smoothly from entry through delivery.

This is a great opportunity for someone with strong data entry and office experience who enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

  • Monitor and manage inbound webstore orders
  • Create sales orders from quotes for existing customers and stock items
  • Enter inbound sales orders, repair requests, and repair approvals accurately and efficiently
  • Compile, verify, and organize information according to established priorities
  • Send order confirmations with accurate shipping dates
  • Use internal systems to identify product availability
  • Create planned production orders for out-of-stock items and help establish product availability
  • Establish and communicate lead times for both in-stock and out-of-stock items
  • Communicate with customers regarding sales orders, product availability, shipment delays, and other relevant information
  • Create and maintain accurate business accounts for preliminary quoting
  • Convert business accounts to active customer accounts with accurate contact, shipping, and payment information
  • Research and obtain additional information for incomplete orders or documents
  • Work closely with the production team to assess timelines and delivery schedules
  • Generate reports and maintain completed work in designated locations
  • Scan documents and print files as needed
  • Respond to inquiries and provide access to relevant information and files
  • Maintain confidentiality of company and customer information
  • Follow all data integrity and security procedures
  • Answer phones and assist with general office needs as needed
  • Follow established procedures while adapting to new processes and priorities

Qualifications

  • High school diploma or equivalent required
  • 3+ years of experience in an office or administrative setting preferred
  • Previous data entry, office clerk, sales support, or customer service experience preferred
  • Advanced computer knowledge and experience with Microsoft Office, spreadsheets, and data entry programs
  • Strong typing speed with excellent accuracy
  • Exceptional attention to detail and organizational skills
  • Ability to manage multiple tasks, organize workloads, and meet deadlines
  • Excellent written and verbal communication skills, including correct spelling, grammar, and punctuation
  • Ability to follow verbal and written instructions
  • Strong problem-solving skills with the ability to think independently
  • Ability to work effectively both independently and as part of a team
  • Ability to remain focused and productive in a fast-paced environment
  • Experience in a production or manufacturing environment is a plus
  • Additional computer training or certifications are a plus

Physical & Working Requirements

  • Ability to sit and/or stand for four or more hours per day
  • Ability to work primarily in an indoor environment
  • Frequent interaction with team members and customers
  • Work may take place in an office environment with occasional interaction in laboratory, cleanroom, or production areas
  • Must be able to maintain focus and accuracy while performing detailed computer and data entry work
  • Must be able to pass a pre-employment drug screen and physical
  • Random drug screening may be required throughout employment

Schedule & Compensation

Schedule: Full-Time, Monday-Friday
Hours: 8-hour shifts

Benefits after probationary period

Eligible employees may receive benefits including:

  • 401(k) with employer contribution
  • Health insurance
  • Dental insurance
  • Long-term disability insurance
  • Life insurance
  • Paid time off

Express Office: Medford
3523 Arrowhead Drive
Suite 100
Medford, OR 97504
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