Talent & Operations Coordinator
Monroe County, TN

Position Summary

Express is seeking a bilingual (English/Spanish) professional to support daily office operations, candidate engagement efforts, and administrative functions. This position plays an important role in creating a welcoming experience for visitors, coordinating candidate activity, managing incoming communications, and helping ensure the office runs efficiently. The ideal candidate is organized, resourceful, and comfortable balancing multiple priorities in a fast-paced environment.

Key Responsibilities

• Welcome and assist visitors and job applicants in a professional and friendly manner.
• Guide candidates through application and onboarding processes while ensuring required information is completed accurately.
• Manage incoming phone calls, research inquiries, answer general questions when appropriate, and route calls to team members as needed.
• Support recruiting efforts by contacting candidates, scheduling interviews, confirming appointments, and helping improve interview attendance.
• Maintain accurate records and perform data entry within company systems.
• Monitor office supply levels and coordinate ordering as needed.
• Keep reception, interview, and common office areas organized, stocked, and professional.
• Assist with administrative projects and provide operational support to the team.
• Identify opportunities to improve processes and contribute to overall office efficiency.

Qualifications

• Bilingual English/Spanish
• Outstanding verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Self-motivated with the ability to work independently and take initiative.
• Previous experience in customer service, administrative support, recruiting, staffing, or a related field preferred.
• Proficiency with Microsoft Office and general business software.

What We're Looking For

The ideal candidate enjoys helping people, communicating with a wide variety of individuals, solving problems, and staying organized. They take initiative, learn quickly, and are comfortable balancing administrative responsibilities with candidate outreach and scheduling activities.

Ways To Apply

• Email resume to erica.bright@expresspros.com
• Call 865-273-2158 and ask to speak with Erica