Customer Supply Analyst

Located in Mukwonago, WI

Salary: $30.00-$40.00p/hr

Customer Supply Analyst #8907

Location: Mukwonago, WI

Shift: Monday to Friday 8AM to 4:30PM

Pay Rate:  $30-40.00p/hr

Description: As a Customer Supply Analyst, You Will Analyze customer buying patterns, investigate variances, and share insights with the business to optimize resource planning and improve service.

This position owns the order management process for assigned accounts, ensuring accurate order details, pricing, timely confirmations, and status updates while addressing customer needs to ensure satisfaction.

Collaborate with Quality Engineering to resolve customer complaints, identify root causes, and implement corrective actions.

Recommend alternative product solutions for customers, engaging internal teams like marketing and planning when necessary.

Contribute to cost-saving initiatives and customer value management analysis.

Build and maintain strong customer relationships, driving growth.

Resolve customer inquiries promptly (same day), coordinating with internal teams and escalating as needed.

 

MUST HAVE TO QUALIFY: High school diploma. Bachelor’s Degree preferred but not required. Prior Supply Chain experience is a plus. 3+ years in Customer Service, preferably in a fast-paced manufacturing environment. 

Knowledge of SAP or other ERP systems preferred. 

Proficiency in Microsoft Office Products (Word, Outlook, Excel intermediate level, and PowerPoint) Must be detail-oriented, a team player, and proficient in English verbal and written communication.

 

SEND RESUMES TO: WaukeshaWI@ExpressPros.com

Apply Now