Call Service Rep

Top Job

Located in Cheyenne, WY

Salary: $18.00

Express Employment Professionals is recruiting compassionate, professional, and dependable Call Center Representative for a respected local nonprofit organization in Cheyenne. If you enjoy helping others, have strong communication skills, and thrive in a fast-paced environment, we want to hear from you!

Responsibilities

· Answer incoming calls and provide information, support, and resources to clients and community members

· Respond to inquiries in a professional, courteous, and empathetic manner

· Direct calls to appropriate departments or staff members when needed

· Accurately document caller information and maintain confidential records

· Enter data and update client information in the organization's database

· Assist with scheduling appointments and coordinating services

· Provide administrative support for daily operations and special projects

· Maintain a positive and professional experience for all callers and visitors

· Follow established policies and procedures while delivering excellent customer service

Qualifications

· High school diploma or equivalent required

· Previous call center, customer service, nonprofit, healthcare, or office experience preferred

· Strong verbal and written communication skills

· Excellent customer service and active listening abilities

· Proficient with Microsoft Office including Outlook, Word, and Excel

· Strong organizational skills with the ability to multitask effectively

· Ability to maintain confidentiality and handle sensitive information professionally

· Detail-oriented with accurate data entry skills

· Ability to work effectively in a fast-paced team environment

At Express Employment Professionals, we have been placing people in excellent jobs right here in Cheyenne! These are permanent, full-time positions. Apply today, and we will get you in for an interview. Let Express Employment do the legwork for you!

NEVER A FEE TO THE JOB SEEKER!

How to Apply

Call our office at 307-632-0567

Office Hours: Monday - Friday, 8:00 AM - 5:00 PM

Online Application: expresspros.com

Apply Now