Part-Time Receptionist

Schedule: Monday - Wednesday, 8-hour shifts (24 hours per week)

Position Summary

We are seeking a friendly, professional, and organized Part-Time Receptionist to serve as the first point of contact for patients and visitors at a busy eye care practice. The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a warm and professional manner
• Answer and direct incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Verify patient information and update records as needed
• Check patients in and out for appointments
• Collect co-payments and process payments accurately
• Assist with insurance verification and patient paperwork
• Maintain organized and accurate electronic and physical records
• Coordinate communication between patients, providers, and staff
• Manage incoming emails, faxes, and correspondence
• Maintain a clean, welcoming reception area
• Provide administrative support to the clinical team as needed

Qualifications

• High school diploma or equivalent required
• Previous receptionist, front desk, administrative, or customer service experience preferred
• Experience in a medical, healthcare, or optometry setting is a plus
• Proficient with Microsoft Office and basic computer applications
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to maintain patient confidentiality and handle sensitive information with discretion

Desired Skills

• Outstanding customer service and interpersonal skills
• Attention to detail and accuracy
• Dependable and punctual
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Comfortable working in a patient-focused environment

Benefits

• Consistent part-time schedule
• Supportive team environment
• Opportunity to gain experience in the healthcare field
• Professional growth opportunities

Schedule: Monday through Wednesday, 8-hour shifts.
Employment Type: Part-Time.