Leasing Consultant
Champaign, IL | Full-Time
Do you enjoy helping people, building relationships, and creating a great customer experience?
We're seeking a friendly, professional, and motivated Leasing Consultant to join a growing apartment community in Champaign, Illinois.
As the first impression of the property, you'll play a key role in helping prospective residents find their next home while providing outstanding service to current residents. This position combines customer service, sales, relationship-building, and administrative responsibilities in a fast-paced and rewarding environment.
If you're outgoing, organized, and enjoy working with people, this could be an excellent opportunity to build a career in property management and residential leasing.
What You'll Do
- Welcome prospective residents and provide tours of available apartments and community amenities.
- Answer questions about floor plans, pricing, availability, and lease terms.
- Respond to phone, email, and online leasing inquiries in a professional and timely manner.
- Guide applicants through the leasing process from initial inquiry through move-in.
- Process rental applications and assist with lease paperwork.
- Maintain accurate resident and prospect records.
- Follow up with prospects to increase occupancy and leasing activity.
- Assist with resident retention efforts and lease renewals.
- Coordinate move-in and move-out processes.
- Communicate with maintenance and management teams to ensure excellent resident experiences.
- Help plan and support resident events and community activities.
- Maintain a professional, welcoming, and organized leasing office.
What We're Looking For
- Previous customer service, sales, leasing, hospitality, banking, retail, or office experience preferred.
- Strong communication and relationship-building skills.
- Professional appearance and demeanor.
- Comfortable speaking with a variety of people throughout the day.
- Strong organizational and multitasking abilities.
- Ability to work independently while contributing to a team environment.
- Basic computer and Microsoft Office skills.
- Positive attitude and strong attention to detail.
- Dependable attendance and a strong work ethic.
The Ideal Candidate
We're looking for someone who:
- Enjoys helping people make important decisions.
- Can build rapport quickly and professionally.
- Is confident without being pushy.
- Follows through on commitments.
- Takes ownership of their responsibilities.
- Represents the community with professionalism and pride.
- Understands that exceptional customer service drives success.
Compensation & Benefits
- Competitive pay based on experience.
- Full-Time Opportunity.
- Health Benefits Available.
- Paid Time Off.
- Retirement Plan Opportunities.
- Professional Development and Career Growth.
- Stable, team-oriented work environment.
Why Join Us?
Finding a new home is a big decision, and you'll have the opportunity to make that experience positive and stress-free for residents every day.
We're looking for someone who is professional, dependable, and genuinely enjoys working with people. If you're searching for a career where relationships matter and your efforts directly impact the success of a community, we'd love to hear from you.
3 Ways To Apply
1. Submit Your Resume
Submit your resume directly through this job posting.
2. Email Your Resume
Send your resume to cody.alterman@expresspros.com
3. Call Cody Directly
Have questions or want to discuss the opportunity before applying? Call Cody Alterman at 217-480-7273.
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