Patient Service Representative/Receptionist

Located in Albuquerque, NM

Salary: $18.00 - $20.00 an hr. DOE

Seeking a Patient Service Representative/Receptionist for a local company:

 

Summary

The Patient Service Representative serves as a key point of contact for patients and is responsible for providing a welcoming, professional, and efficient experience. This position handles patient registration, insurance verification, referrals, appointment support, payment collection, and general front-office responsibilities. The ideal candidate is friendly, organized, detail-oriented, and committed to maintaining patient confidentiality and delivering excellent customer service.

Job Duties:

• Greet patients promptly, courteously, and professionally upon arrival.
• Register patients by gathering, verifying, and accurately entering demographic and insurance information.
• Review patient schedules to identify required referrals and obtain referrals for which the office is responsible.
• Collect copayments and other patient payments and provide accurate receipts.
• Respond to patient questions regarding accepted insurance plans, office hours, services, locations, examination fees, physicians, and other general information...
• And more......

Physical Requirements:

• Must be able to sit for long periods of time

Other Requirements:

• Experience in a fast paced environment, great at multi-taking and customer service background.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy when entering patient and insurance information.

 

If you are interested in learning more or applying for this position, please call our office at to schedule a phone interview or send your resume to albuquerquenmwest@expresspros.com

Apply online at https://www.expresspros.com/albuquerquewestnm to speed along the process.

 

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