Docmentation Specialist

Located in Chattanooga, TN

Statement of the Position:
The Documentation Specialist secures, reviews, and validates medical documentation required to secure insurance payer prior authorization and reimbursement for clients. Operating with minimal supervision, the Documentation Specialist maintains consistent communication with physicians, therapists, and clients to resolve outstanding funding requests and ensure audit-ready compliance.

Duties and Responsibilities / Essential Functions:
1. Coordinates directly with medical providers to gather all necessary documentation—including progress notes, prescriptions, face-to-face examinations, letters of medical necessity, and Assistive Technology Professional (ATP) evaluations—strictly adhering to specific payer guidelines and timelines.
2. Serves as a primary liaison by maintaining regular, professional contact with non-restricted referral sources, physicians, physical/occupational therapists, ATPs, and clients to pursue missing or incomplete records.
3. Conducts rigorous reviews of incoming medical files to verify policy compliance, accurately identifies and titles each document type, and validates information before final preservation in the electronic medical record.
4. Prioritizes and drives the timely resolution of all "Funding Action Required" items to prevent delays.

SCHEDULE
Monday-Friday 8:00 AM-5:00 PM

STARTING PAY
$19.00-21.00/hour