Bilingual Order Desk Sales Associate

Top Job

Located in Ottawa, ON

Salary: $23.00 to $25.00

We're seeking a customer-focused Bilingual Order Desk Sales Associate to join our flooring company's dynamic team in the west end.

Duties may include, but are not limited to: 

• Respond to incoming phone calls and greet customers at the order desk, providing exceptional service
• Assist contractors and clients with orders, quotes, and bids, offering expert advice on additional products and material
• Process orders, quotes, and bids accurately using established procedures and company software
• Proactively manage open orders, ensuring timely delivery and follow-up as needed
• Provide detailed product information to customers, both in-person and over the phone
• Maintain a professional demeanor, communicating effectively to deliver friendly, exceptional service
• Perform additional tasks as assigned to support the team

Required skills and qualifications: 

• Previous sales or counter sales experience
• Strong interpersonal, organizational, and time management skills
• Proficiency in Outlook, Excel, and Word
• Experience with kitchen and bath products (training provided if needed)
• Strong problem-solving and decision-making skills
• Ability to communicate effectively with contractors
• Self-motivated and results-oriented
• Computer savvy
• Excellent communication and customer service skills
  

Assets: 

• Post-secondary education in Interior Decorating or Interior Design
• Relevant industry experience and product knowledge an asset

Benefits and perks:

• Health and dental benefits after probation (premiums fully paid by company)
• RRSP Match
• 3 paid sick days
• Room for growth / advancement
• Employee events
• Bus accessible / free parking on site
• New modern space

Wage: $23.00 to $25.00 per hour depending on experience

Schedule:

Monday to Friday – 8:00am to 5:00pm – Might need to work the occasional weekend shift

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. Must be able to provide 2 work related references.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an equal opportunity employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

Apply Now