Front Desk Associate | Luxury Inn & Event Venue

Pay: From $20.00 per hour
Location: In Person

Position Summary
The Front Desk Associate is the face of our luxury inn and event venue, delivering exceptional hospitality and creating memorable guest experiences from arrival to departure. This role manages reservations, guest services, check-ins/check-outs, and serves as a knowledgeable resource for accommodations, events, and local attractions.

Key Responsibilities

• Provide a warm, welcoming, and personalized guest experience.
• Manage guest check-ins, check-outs, reservations, and room assignments.
• Respond to guest inquiries by phone, email, and in person.
• Coordinate with housekeeping, maintenance, and event teams to ensure seamless service.
• Resolve guest concerns professionally and efficiently.
• Process payments and maintain accurate guest records.
• Support weddings, corporate events, and special celebrations as needed.

Qualifications

• Previous hospitality, hotel, resort, or customer service experience preferred.
• Outstanding communication and guest service skills.
• Strong organizational and multitasking abilities.
• Proficiency with reservation systems and computer applications.
• Professional appearance, positive attitude, and attention to detail.
• Flexible schedule, including evenings, weekends, and holidays.

Ideal Candidate Passionate about hospitality, committed to delivering luxury-level service, and dedicated to making every guest feel valued, welcome, and cared for.