Responsibilities

• Greet and assist customers in a friendly and professional manner
• Answer incoming phone calls and respond to customer inquiries
• Provide accurate information regarding products, services, and company policies
• Perform administrative duties including data entry, filing, and documentation
• Resolve customer concerns efficiently and professionally
• Maintain organized customer records and support daily office operations

Qualifications

• Previous administrative or office experience required
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Proficiency with Microsoft Office and general computer applications
• Ability to work independently and as part of a team