Office Manager - $24.00-$28.00 | Fargo, ND

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Located in Fargo, ND

Location: On-site

Schedule: Monday–Friday, 8:00 AM–5:00 PM (occasional 7:30 AM start)
Pay: $24.00–$28.00 per hour
Benefits: Full benefits package

Position Summary

We are seeking a detail-oriented and hands-on Office Manager to lead and support our office operations team. This is a player-coach role where you'll supervise a team of approximately five office employees while remaining actively involved in the day-to-day workflow. The ideal candidate is organized, accurate, positive, and enjoys developing people while ensuring operational excellence.

Key Responsibilities

• Lead, coach, and support a team of approximately five office staff members.
• Review and proof customer orders for accuracy before processing.
• Ensure orders are routed to the correct manufacturing facility.
• Track orders from submission through completion.
• Process customer orders, invoices, and related paperwork.
• Verify factory invoices for accuracy and resolve discrepancies.
• Support the sales team by ensuring orders are complete and entered correctly.
• Assist in correcting order errors and resolving issues in a positive, solution-focused manner.
• Maintain organized documentation and accurate records.
• Utilize the company's Traction operating system to help manage workflows and accountability.
• Develop and monitor scorecards for team members to measure performance and drive continuous improvement.
• Lead by example while fostering a respectful, collaborative, and accountable work environment.

Qualifications

• Previous office management, operations, or customer service leadership experience.
• Strong attention to detail and a high level of accuracy.
• Excellent organizational and multitasking skills.
• Comfortable working with numbers, invoicing, and order processing.
• Strong communication and interpersonal skills.
• Positive coaching style with the ability to mentor and develop employees.
• Proficiency with Microsoft Office and business software; experience with Traction or EOS is a plus.

What We're Looking For

• A dependable leader who enjoys helping others succeed.
• Someone who takes ownership of processes and follows through on details.
• A team player who can balance leadership responsibilities with hands-on operational work.
• A professional who leads with integrity, accountability, and respect.

Compensation & Benefits

• $24.00–$28.00 per hour, based on experience
• Full benefits package
• Stable Monday–Friday schedule
• Opportunity to make a meaningful impact on a growing team

Apply now at Express Employment Professionals of Fargo, North Dakota at 701-297-8800 or email at erica.arvidson@expresspros.com

Apply Now