Sales Coordinator

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Located in Coquitlam, BC

Salary: $50K salary

We are seeking an experienced Sales Coordinator to join an established organization based in Coquitlam. This is a full-time, permanent opportunity working alongside a team of 4 other Sales Coordinators, this position plays a vital role in supporting the Sales and Procurement teams within a fast-paced manufacturing environment.

The ideal candidate is professional, highly organized, detail-oriented, and thrives in a energetic & collaborative team setting. We are looking for candidates with familiarity to the food, pharmaceutical and/or nutraceutical manufacturing experience locally and/or abroad.

Qualifications & Experience: 

• 4+ years of Sales Coordination, Customer Service, Account Support, or Administrative experience within the food, pharmaceutical, nutraceutical, NHP, or manufacturing industries.
• Experience supporting Sales Representatives, Account Managers, or Procurement teams.
• Working knowledge of the Natural Health Products (NHP) industry is considered an asset.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Teams, and Word.
• Previous experience using ERP systems such as SAP or similar platforms is preferred.
• Strong communication skills with the ability to interact professionally via phone, email, MS Teams, and in-person.
• Exceptional attention to detail with experience cross-checking labels, packaging specifications, ingredient lists, purchase orders, and product documentation.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Professional and presentable demeanor suitable for a sales-focused environment.
• Outgoing & friendly personality!
• Strong problem-solving skills and a proactive approach to customer support.
• References and a background screening will be conducted for candidates moving forward in the hiring process.

Role Responsibilities: 

• Process incoming purchase orders accurately and in a timely manner.
• Prepare BOM packages and review documentation for accuracy before submission.
• Generate and review open order reports, sales reports, forecasts, and customer account information.
• Maintain customer files, pricing lists, product records, and sales documentation.
• Cross-check product labels, packaging requirements, ingredient lists, and order specifications to ensure accuracy.
• Coordinate with Quality, Production, Logistics, Procurement, and Sales departments to support customer commitments.
• Follow up on product releases and communicate any delays or changes to internal stakeholders.
• Support customer meetings and assist Account Managers and Key Account Managers as required.
• Attend sales triage meetings and help prioritize customer projects.
• Ensure shipments are released on time with accurate documentation.
• Communicate regularly with customers and internal teams through phone, email, and MS Teams.
• Work closely with a team of 4 Sales Coordinators in an open-concept bull pen office environment.
• Report directly to the VP of Sales & Marketing while providing daily support to Sales and Account Managers.

What’s Offered: 

• Full-Time & Permanent opportunity
• Live local, work local in Coquitlam
• Monday to Friday work schedule
• Flexible start time between 7:30 a.m. and 9:00 a.m. with an 8-hour workday
• $50,000 annual salary
• Opportunity to join a collaborative, energetic, and growing organization
• Future opportunity for a 1 day/week remote work option
• Supportive team environment with ongoing interaction across multiple departments.

Additional Details:

• This opportunity is open to all qualified applicants who are legally eligible to work in British Columbia
• Only electronic applications will be considered
• The posting will remain open until a qualified candidate is selected

We thank all applicants for their interest; only those selected for further consideration will be contacted, typically within 2 business days.

Apply Now