Program Support Specialist

Located in Mission, TX

Salary: 17.00

Program Support Specialist

Mission, TX 

Monday-Friday 8am-5pm

$17/hour

 

 

The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers.

Essential Functions:

• Reviews and examines compliance reports to ensure alignment with program requirements.
• Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file.
• Participates in customer hearings and submits relevant documentation to appropriate parties.
• Seeks out new ways to improve workforce services to meet labor market needs.
• Performs other related duties as assigned.

Knowledge/Skills/Abilities:

• Knowledge of workforce development.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills, to include documentation.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
• Ability to develop strategies and solutions.

Education and Experience:

• High School Diploma or GED required.
• Valid driver’s license and proof of insurance with safe driving record.
• One year of relevant experience is preferred.
• Bilingual in English and Spanish strongly preferred.

 

For immediate consideration, please call 956-664-9675 ext.180 Perla 

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