Service Coordinator

Located in Wyoming, MI

Salary: $19-$23/HR based on experience

Service Coordinator Job Summary:

A local property management company is looking for an organized and customer-focused individual to join their team as a Service Coordinator. This position will work closely with residents and the maintenance team to coordinate service requests, schedule maintenance needs, and ensure residents receive timely follow-up. The Service Coordinator will also assist with purchasing and administrative support for the maintenance team.

Service Coordinator Responsibilities:

• Taking calls from residents regarding maintenance and service needs
• Entering and documenting resident service requests
• Following up with residents on open service requests
• Coordinating and scheduling maintenance service requests
• Communicating updates and scheduling information to residents
• Working closely with the maintenance team to ensure service requests are addressed
• Entering and maintaining purchase orders
• Ordering maintenance supplies and materials as needed
• Maintaining accurate records related to service requests, purchasing, and maintenance needs
• Providing professional and helpful customer service to residents
• Assisting with additional resident relations and administrative needs as needed

Schedule & Pay:

• Monday - Friday 9am-5pm
• $19-$23/HR based on experience

Service Coordinator Qualifications:

• Previous customer service, administrative, service coordination, or property management experience preferred
• Strong customer service and communication skills
• Comfortable handling a high volume of phone calls and resident requests
• Strong organizational skills and attention to detail
• Ability to manage multiple service requests and follow-up items at once
• Strong follow-through and ability to keep accurate documentation
• Experience with scheduling or coordinating service requests preferred
• Experience with purchase orders, ordering, or purchasing is a plus
• Comfortable working with computers and learning property management software
• Professionalism and empathy when communicating with residents
• Ability to work independently while also coordinating closely with a team

Apply Now!

• Quick Apply Here
• Send Grant your resume: grant.stevens@expresspros.com
• Give our office a call: 616-281-0611
• Stop by our office: 1760 44^th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre

Location: Grand Rapids, MI

Position Type: Full-time, Evaluation Hire   

 

What Makes Express Employment Professionals Different?

Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.

Express has a wide variety of jobs available, including:

• Light Industrial
• Skilled Trades
• Administrative
• Professional

Benefits of working with Express:

• Weekly Pay
• Medical, Dental, Vision, Short-Term Disability, and Life Insurance
• 401(K) Savings Plan
• Holiday and Vacation Pay
• Scholarship programs
• Free Online Training

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