Service Writer

Located in Jonesboro , AR

Salary: $18.00

Job Duties: 

• Schedule appointments and coordinate repair timelines 
• Prepare repair orders and ender customer and vehicle information into the shop management system 
• Communicate recommended repairs, estimates, and maintenance needs 
• Help maintain a clean, organized, and professional front office 
• Build lasting customer relationships through honest communication and follow ups 
• Keep customers informed throughout the repair process 
• Coordinate with technicians to ensure efficient workflow 
• Process invoice and collect payments 
• Answer incoming phone calls, emails, and customer inquiries 
• Maintain accurate service records and customer files 
• Assist with warranty documentation when applicable 

Requirements: 

• Previous customer service and service advisor experience required 
• Automotive knowledge is strongly preferred 
• Excellent verbal and written communication skills 
• Strong organizational and multi-tasking abilities 
• Basic computer skills and experience with office software 

Work Schedule: 7am to 5:30pm Monday - Friday 

Call our AI recruiter today to apply and complete the application process 870-613-9713

 

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