Administrative Assistant / Office Coordinator

Located in Virginia Beach, VA

Salary: $17.00

Administrative Assistant / Office Coordinator

Location: Virginia Beach, VA
Pay: $17.00–$19.00 per hour, based on experience
Job Type: Full-Time | Evaluation Hire (Temp-to-Hire)
Start Date: As Soon as Monday

Help Keep a Busy Service Office Running Smoothly

Express Employment Professionals is seeking an Administrative Assistant/Office Coordinator for a local HVAC service company in Virginia Beach. This is a fast-paced administrative position for someone who is organized, dependable, comfortable speaking with customers, and able to manage multiple priorities.

The selected candidate will help coordinate daily schedules, service appointments, work orders, customer follow-ups, and general office operations. Training will be provided, and prior HVAC experience is helpful but not required.

What You’ll Do

• Answer incoming calls and communicate professionally with customers

• Schedule and confirm service appointments

• Review and correct scheduling and work-order information

• Monitor daily schedules, completed jobs, and pending work

• Track customer payments and outstanding balances

• Maintain accurate spreadsheets and administrative records

• Follow up with customers regarding appointments and open balances

• Prepare job-status information for weekly meetings

• Identify materials or parts that need to be ordered

• Assist with general office coordination and daily administrative tasks

• Learn basic HVAC terminology, services, and commonly used parts

Qualifications

We’re looking for candidates with experience in one or more of the following:

• Administrative support

• Office coordination

• Receptionist duties

• Appointment scheduling

• Dispatching or service coordination

• Customer service

• Home-services, construction, or skilled-trades office support

Successful candidates should have:

• Strong telephone and customer-service skills

• Experience using computers, email, spreadsheets, and online systems

• Excellent organization and attention to detail

• The ability to multitask and manage changing priorities

• Professional written and verbal communication skills

• A dependable and self-directed work style

• The ability to work independently with minimal supervision

• A willingness to learn industry terminology and office procedures

• Previous HVAC office experience is a plus but not required

Schedule

Monday–Friday: 8:00 AM–5:00 PM
Lunch: One hour
Weekends: Not expected

The Ideal Candidate

The ideal candidate takes initiative, follows through on responsibilities, and looks for what needs to be completed without waiting for constant direction. This person should be comfortable working independently in a small office and able to stay calm and organized while managing calls, schedules, work orders, and customer follow-ups.

Why You’ll Love This Opportunity

This is an excellent opportunity for an experienced administrative professional who wants a consistent weekday schedule and the opportunity to grow with a local company. Responsibilities will increase gradually as you learn the business, with long-term employment and additional growth potential for the right person.

Please Note

This is an on-site position in Virginia Beach. Candidates should be comfortable working independently and using computers, spreadsheets, email, scheduling tools, and online work-order systems.

 

Qualified candidates who are available to begin as soon as Monday are strongly encouraged to apply.

 

Express Employment Professionals is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law.

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