Bilingual Office Associate
Located in Edinburg, TX
Salary: $12.00
Bilingual Office Clerk
Location: McAllen, TX
Job Type: Full-Time
Schedule: Monday–Friday | Day Shift
Pay: $12 hourly
Job Summary
We are seeking a Bilingual Office Administrator / Recruiting & Contracts Specialist to join our growing team. This position combines administrative support, customer service, recruiting, and contract processing. The ideal candidate is organized, detail-oriented, enjoys speaking with people, and can effectively manage multiple priorities in a fast-paced office environment.
If you have experience in office administration, customer service, recruiting, call center, data entry, or insurance, we'd love to hear from you!
Responsibilities
- Recruit and communicate with insurance agents interested in contracting with our company.
- Make outbound and receive inbound calls regarding recruiting and contracting.
- Explain company programs, carrier information, commission structures, and the contracting process.
- Follow up with prospective agents and maintain communication throughout the recruitment process.
- Assist with contract negotiations and agent onboarding.
- Review and process contracts for accuracy and completeness.
- Track contract status and obtain missing documentation when necessary.
- Maintain organized electronic and paper contract files.
- Coordinate with insurance carriers and internal departments to ensure timely contract approvals.
- Answer incoming phone calls and greet office visitors in a professional and friendly manner.
- Respond to emails and provide excellent customer service.
- Perform data entry, filing, scheduling, and other administrative duties.
- Maintain office supplies and assist with daily office operations.
- Support team members with additional administrative tasks as assigned.
Qualifications
- High school diploma or GED required.
- Associate degree preferred.
- 1–2 years of experience in an office, administrative, customer service, recruiting, call center, or similar role.
- Bilingual in English and Spanish is required.
- Strong computer and data entry skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Professional phone etiquette.
- Strong organizational and multitasking abilities.
- Ability to prioritize work while maintaining accuracy and attention to detail.
- Professional, dependable, and customer-focused.
Skills
- Administrative Support
- Customer Service
- Recruiting
- Data Entry
- Contract Administration
- Microsoft Office
- Phone Support
- Multitasking
- Organization
- Time Management
- Attention to Detail
- Bilingual (English/Spanish)
Benefits
- Competitive pay
- Paid training
- Career growth opportunities
- Supportive team environment
- Full-time, stable employment
Schedule
- Monday–Friday
- Day Shift
- Full-Time
Work Location
In Person – McAllen, TX
How to Apply
To be considered for this position, please send your resume to our McAllen office.
For more information, please call (956) 664-9675, Ext. 1-58.
We look forward to hearing from you!
#McAllenTx
Express Office: McAllen
504 North 10th Street
Suites B1, B2, & B9
McAllen, TX 78501
Apply Now