Job Title: Front Desk Receptionist

Schedule: Full-time, Monday–Sunday (rotating schedule between ~ 6:45am and 11:30pm)

Pay: $27.53 per hour

Description:
Our client is looking for a warm, polished, and service-driven Front Desk Receptionist to join its guest services team at a luxury, guest-focused hospitality property in Sausalito. This role is the first and last impression for guests and plays a key part in delivering a high-touch, anticipatory experience. The ideal candidate is professional, detail-oriented, and thrives in a fast-paced, team-oriented environment.

Responsibilities:

• Coordinate with booking, housekeeping, and maintenance teams to meet guest needs
• Check in and check out guests with accuracy and professionalism
• Answer calls, document requests, and ensure timely follow-up
• Assist guests with reservations, local dining, and entertainment
• Anticipate needs and recommend area experiences
• Communicate with guests ahead of events to ensure readiness
• Resolve guest concerns and escalate when needed
• Process payments and maintain accurate records
• Support a seamless guest experience across departments
• Report incidents or safety concerns promptly

Qualifications or Requirements:

• Hospitality or front desk experience preferred
• Strong communication and guest service skills
• Calm, professional demeanor under pressure
• Flexible availability, including weekends and holidays
• Detail-oriented with strong organizational skills
• Familiarity with PMS systems or ability to learn quickly

If interested, please call or text our office at 415-472-5400.

And/or send your resume and why you’re interested in the position to Jobs.SanRafaelCA@ExpressPros.com