DIRECTOR OF FIRM OPERATIONS – BATON ROUGE, LA

DIRECT HIRE

$75,000-$100,000/year depending on experience

Monday through Friday | Full-Time

Express Employment Professionals, a full-service staffing agency, is currently hiring for a Director of Firm Operations for a respected law firm in the Baton Rouge area. This leadership position is responsible for overseeing the firm's administrative, financial, and operational functions while working closely with the Attorney/Owner to support growth, efficiency, and exceptional client service.

CORE RESPONSIBILITIES:

Operations Management

• Oversee the day-to-day administrative operations of the firm
• Develop and improve office policies, procedures, and workflows
• Ensure compliance with firm policies and applicable regulations
• Manage office facilities, equipment, and supplies

Financial Management

• Oversee budgeting and financial reporting
• Monitor accounts payable and accounts receivable
• Coordinate payroll and employee benefits administration
• Track key financial metrics and prepare monthly management reports

Human Resources

• Recruit, hire, onboard, and train administrative staff
• Manage employee performance evaluations and professional development
• Maintain personnel records and HR policies
• Foster a positive and collaborative workplace culture

Technology & Systems

• Coordinate with IT vendors to maintain technology systems and cybersecurity
• Identify opportunities to improve operational efficiency through technology

Vendor & Facilities Management

• Negotiate contracts with vendors and service providers
• Manage relationships with accountants, IT consultants, insurance providers, and office suppliers
• Ensure the office environment remains safe, functional, and professional

Strategic Planning

• Assist with business planning and growth initiatives
• Develop operational goals and monitor progress
• Analyze firm performance using key performance indicators (KPIs)
• Recommend improvements to increase profitability and efficiency

SKILLS AND EXPERIENCE REQUIRED:

• Bachelor's degree in Business Administration, Management, Accounting, or related field preferred
• Five (5) or more years of management experience, preferably in a legal or professional services environment
• Experience with budgeting, financial management, and human resources
• Strong leadership and organizational skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office and practice management software
• Ability to maintain confidentiality and exercise sound judgment
• Strong problem-solving and decision-making skills
• Professional demeanor with a high level of integrity

KEY COMPETENCIES:

• Leadership
• Financial Acumen
• Strategic Thinking
• Organizational Excellence
• Decision-Making
• Relationship Management
• Adaptability
• Professionalism and Integrity

PERFORMANCE EXPECTATIONS:

• Efficient day-to-day firm operations
• Healthy financial performance and cash flow
• Timely billing and collections
• High employee engagement and retention
• Positive client satisfaction
• Compliance with firm policies and legal requirements
• Continuous improvement of business processes

BENEFITS ONCE HIRED ON WITH THE COMPANY:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan opportunities

FIRM MISSION:

Lead our people, processes, and business operations so our attorneys can focus on winning cases and serving clients.

WAYS TO APPLY: 

Via our website: expresspros.com/dtbatonrougela. You must submit your application to the Downtown Baton Rouge office.

Via our job app: #ExpressJobs

By telephone: (225) 448-0130

Express Employment Professionals has a variety of job opportunities available. We place individuals in fields such as: light industrial, skilled trades, office services, and professional fields. Whether you are looking for part-time, full-time, contract, evaluation hire, or direct hire positions, our team is available to assist you. We place in the following areas: East Baton Rouge Parish, West Baton Rouge Parish, and Livingston Parish. Please give us a call at (225) 448-0130 to learn how our team may be able to assist you with your employment needs.

A full description of all open employment opportunities can be found on our website: Express Employment Professionals.

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