Front Desk

Located in Bozeman, MT

Salary: $22/hr

Job Summary:
We’re looking for a friendly and customer-focused professional to join a hotel team as a Full-Time Front Desk Agent. This position serves as the first point of contact for guests and plays a key role in creating a welcoming and positive experience from check-in through check-out.

The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to thrive in a fast-paced hospitality environment. If you enjoy working with people and providing outstanding customer service, this position offers a great opportunity for growth within the hospitality industry.

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Type of placement:
Evaluations to hire

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Location:
Bozeman, Montana

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Duties:
• Greet guests and provide exceptional customer service.
• Process guest check-ins and check-outs efficiently and accurately.
• Answer phones and respond to guest inquiries regarding hotel services and local attractions.
• Manage reservations, cancellations, and room assignments.
• Process payments and maintain accurate guest records.
• Resolve guest concerns and escalate issues when necessary.
• Communicate effectively with housekeeping, maintenance, and management teams.
• Maintain a clean and organized front desk area.
• Assist guests with requests and provide recommendations as needed.
• Follow hotel policies and procedures while ensuring guest satisfaction.
• Complete administrative and clerical tasks as assigned.
• Other duties as assigned.

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Knowledge, Skills, Abilities:
· Excellent customer service and communication skills.
· Professional appearance and demeanor.
· Strong organizational skills and attention to detail.
· Ability to multitask and work efficiently in a fast-paced environment.
· Basic computer skills and ability to learn hotel management software.
· Ability to work independently and as part of a team.
· Problem-solving skills and ability to remain calm under pressure.
· Previous hotel, hospitality, customer service, or front desk experience preferred but not required.

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Pay:
$22.00 per hour

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Schedule:
Full-Time
Flexible schedule, including weekends and holidays as required

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How to Apply:

1. Complete an online application at www.expresspros.com and submit it to the Bozeman office.
2. Send your resume to jobs.bozemanmt@expresspros.com.
3. Call and speak to one of our Recruiters at 406.587.0388.

Apply Now