Product Support Sales Representative

Located in Commerce City, CO

Salary: $80-90K + commission

Product Support Sales Representative 

Position: Product Support Sales Representative – Construction Equipment

 

Position Type: Full-Time

 

Location: Commerce City, CO

 

Salary: $80-90K + commission

 

Schedule: Monday–Friday | Full-Time

 

About the Position: Specialized Recruiting Group is seeking a customer-focused Product Support Sales Representative for a well-established construction equipment company in Commerce City. This position works directly with customers to identify parts, service, labor, and equipment-support opportunities that help keep their machinery operating efficiently and cost-effectively. The ideal candidate has strong customer service skills, mechanical aptitude, and an interest in sales and business development. If you enjoy building customer relationships, solving problems, and working around construction equipment, apply today!

 

Job Responsibilities:

 

• Customer Support: Serve as the primary liaison between customers and the Parts and Service Departments, ensuring clear communication and exceptional service throughout the repair process.
• Sales Development: Identify and develop opportunities to increase parts, labor, and equipment-support sales with new and existing customers.
• Prospecting: Prospect and cold-call potential customers to identify service-related opportunities involving Volvo and non-Volvo equipment.
• Product Promotion: Promote OEM parts, filters, fluids, ground-engaging tools, hoses, and other product-support solutions.
• Work Order Management: Create, monitor, and assist with closing service work orders while keeping customers informed of work-in-progress status.
• Estimates and Approvals: Manage service estimates, customer approvals, quotations, and expected completion timelines.
• Service Coordination: Collaborate daily with the Service Department to review priorities, parts availability, repair progress, and deadlines.
• Cost Monitoring: Identify and address work orders that exceed their original estimates and communicate changes promptly to customers.
• Equipment Deliveries: Partner with machine sales representatives during equipment deliveries to introduce customers to available Product Support programs.
• Customer Relationships: Build strong, long-term customer relationships while helping customers operate their equipment more efficiently and cost-effectively.
• Reporting: Compile activity reports and assist with special projects as assigned.
• Job Qualifications:
• Education: High school diploma or equivalent required. Relevant experience may be considered in place of formal education.
• Industry Experience: Previous experience with construction equipment or related machinery is preferred.
• Mechanical Knowledge: Mechanical aptitude or related experience is required, including a basic understanding of equipment repair needs.
• Customer Service: Strong customer service experience with a customer-first approach to problem-solving.
• Communication: Excellent written, verbal, and interpersonal communication skills.
• Technology: Basic computer proficiency and the ability to learn business software, repair processes, and inventory systems.
• Organization: Strong organizational skills with the ability to manage multiple priorities, details, and deadlines.
• Professional Development: Ability and willingness to develop skills in negotiation, leadership, performance management, and problem-solving.
• Self-Motivation: Ability to work independently, maximize customer-facing time, and remain effective under pressure.
• Sales Mindset: Strong interest in sales, marketing, prospecting, and business development.

 

Physical Demands and Working Conditions:

• Ability to sit, stand, and walk for extended periods.
• Ability to walk across uneven terrain, including construction and equipment sites.
• Ability to communicate frequently by phone, radio, and in person.
• Ability to bend, reach, and move throughout the workday.
• Ability to climb in and out of construction equipment as needed.
• Ability to work regularly with machinery, paperwork, and computer systems.

Benefits Offered:

• Paid sick leave, vacation, and holidays.
• Company-paid medical premiums for employees and their families.
• Dental and vision insurance.
• 401(k) and Roth retirement plans with company match.
• Quarterly and annual performance bonuses.
• Company stock awarded to employees with five or more years of service.

Please submit your resume to Jobs.DenverCODowntown@ExpressPros.com with the subject line: Attn: Product Sales Rep

 

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