Front Desk / Marketing Coordinator

Located in Port St. Lucie, FL

Front Desk and Marketing Coordinator

Position Summary

A local Marina in searching for a Front Desk and Marketing Coordinator.  You will be responsible for managing front office operations while serving as the primary point of contact for customers, contractors, and visitors. This role supports daily administrative functions, scheduling, compliance, and facility access while leading the company's digital marketing efforts through social media, email campaigns, and promotional initiatives.

Essential Responsibilities

• Welcome visitors and provide outstanding customer service while managing front desk operations.

• Answer and direct multi-line phone calls, respond to inquiries, and manage incoming leads.

• Coordinate schedules, appointments, reservations, and haul-outs.

• Maintain organized digital and physical filing systems and perform accurate data entry and recordkeeping.

• Verify contractor and customer insurance documentation and maintain compliance records.

• Coordinate communication and on-site access between customers, contractors, and company personnel.

• Monitor facility access, maintain visitor logs, and enforce company security and access protocols.

• Create and manage engaging content across social media platforms, including Facebook, Instagram, LinkedIn, and YouTube.

• Design email newsletters, promotional materials, and marketing campaigns while maintaining the company marketing calendar.

• Maintain office supplies and ensure the reception area remains organized and professional.

Qualifications

• Proficiency in Microsoft Office Suite and graphic design platforms such as Adobe Creative Suite or Canva.

• Experience managing business social media accounts and email marketing campaigns.

• Excellent written and verbal communication skills.

• Strong organizational, multitasking, and time management abilities.

• Professional, customer-focused demeanor with the ability to work effectively in a fast-paced environment.