Enterprise AI & Digital Transformation Specialist

Located in San Antonio, TX

Enterprise AI & Digital Transformation Specialist

Position Overview

The Enterprise AI & Digital Transformation Specialist will lead enterprise-wide artificial intelligence, digital transformation, and process automation initiatives for a growing consumer products organization. This role partners with business leaders to identify opportunities, redesign business processes, implement intelligent automation solutions, and integrate enterprise technologies that improve operational efficiency, decision-making, scalability, and overall business performance.

This position serves as a strategic technology partner, helping the organization accelerate innovation while ensuring AI solutions are secure, scalable, and aligned with business objectives.

Key Responsibilities

AI & Digital Transformation

• Develop and execute the organization's AI and Digital Transformation roadmap.
• Partner with business leaders to identify opportunities where AI and digital technologies can improve productivity, efficiency, and decision-making.

AI Solutions & Intelligent Automation

• Design, develop, deploy, and maintain AI agents supporting multiple business functions.
• Continuously optimize AI performance, user adoption, and business value.

Workflow & Process Automation

• Analyze current business processes to identify automation opportunities.
• Design and implement automated workflows that reduce manual effort, improve accuracy, eliminate repetitive tasks, and increase operational efficiency.

Enterprise Systems Integration

• Integrate AI and automation solutions with enterprise applications including ERP, CRM, Microsoft 365, collaboration platforms, business intelligence tools, APIs, and other business systems.
• Ensure secure, reliable data flow and system interoperability.

Innovation & Emerging Technologies

• Research, evaluate, and recommend emerging AI and automation technologies.
• Lead proof-of-concept initiatives and pilot programs that deliver measurable business value.

AI Governance & Adoption

• Establish AI governance standards, responsible AI practices, documentation, training, and adoption programs.
• Promote secure and ethical AI usage while measuring adoption, ROI, and business impact.

Data Science & Advanced Analytics

• Apply data science, statistical analysis, and machine learning techniques to transform enterprise data into actionable business insights.
• Support strategic decision-making through predictive analytics and data-driven recommendations.

Documentation & Reporting

• Maintain documentation for AI solutions, workflows, integrations, and technical standards.
• Prepare reports for leadership on project progress, adoption metrics, ROI, risks, and continuous improvement opportunities.

Cross-Functional Collaboration

• Partner with IT, Operations, Sales, Supply Chain, Finance, Customer Experience, and other business leaders to deliver scalable technology solutions aligned with organizational goals.

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Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, Industrial Engineering, Business Analytics, or a related field.
• Five (5)+ years of experience in Artificial Intelligence, Digital Transformation, Business Process Improvement, Process Automation, Enterprise Applications, or related technology roles.
• Experience designing and implementing enterprise AI solutions, AI agents, workflow automation, and business process improvement initiatives using platforms such as ChatGPT, Gemini, Claude, or similar AI technologies.
• Strong understanding of Large Language Models (LLMs), prompt engineering, responsible AI practices, data governance, and AI lifecycle management.
• Experience with Microsoft Power Platform, Azure AI Services, ERP systems, CRM platforms, Microsoft 365, Power BI, SharePoint, Teams, APIs, and cloud technologies.
• Working knowledge of SQL, Python, REST APIs, business intelligence, data analytics, and enterprise system integration.
• Strong project management, process mapping, documentation, and stakeholder engagement skills.
• Excellent analytical, problem-solving, verbal, and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Personal Attributes

• Customer-focused with strong relationship-building skills.
• Quick learner with the ability to adopt new technologies rapidly.
• Strong interpersonal skills with the ability to translate business needs into technical solutions.
• Excellent organizational and prioritization skills.
• Strong documentation and presentation abilities.
• Ability to communicate technical concepts effectively to non-technical stakeholders.
• Proven analytical thinking, creativity, initiative, and a continuous improvement mindset.
• Experience working in collaborative, cross-functional environments.

Work Environment

Occasional extended work hours, including early mornings, evenings, or weekends, may be required to support project deadlines, system implementations, production support, or other business-critical initiatives.

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