Sales Assistant

Located in Daytona Beach, FL

Salary: 20.00

Summary: Process the allocation, routing, tracing and distribution of materials. Supporting all TPM customers, both internal and external, by providing all necessary spare parts and associated information promptly, accurately and economically.

 

Primary Duties and Responsibilities:

• Receive and fill telephone orders for parts.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Fill customer orders from stock and requisition items that are out of stock.
• Prepare sales slips or sales contracts.
• Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
• Discuss use and features of various parts, based on knowledge of machines or equipment.
• Maintain and clean work and inventory areas.
• Manage shipments by researching shipping methods or costs and tracking packages.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Verify current account status and check credit ratings.
• Distribute documents for processing resulting from parts sales
• Assemble materials for instruction manuals.
• Perform other related duties.
• Obtain credit authorization.

 

 

Job Requirements:

• Responsible for following all safety regulations at all work areas and job sites
• Responsible for professional levels of quality and quantity of work.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Integrity — Job requires being honest and ethical.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
• Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Persistence — Job requires persistence in the face of obstacles.
• Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

#2960

 

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