Customer Service Representative - Logistics and Warehousing

Top Job

Located in Blaine, WA

Salary: $23.00-25.00/hr

Location: Blaine, WA

Starting Pay: $23.00–$25.00 per hour

Full Benefits Package Included

 

Join a New Company Launching in Blaine!

We are an exciting new logistics and warehousing company establishing operations in Ferndale, Washington, and we're looking for a motivated Customer Service Representative to join our growing team. If you enjoy helping customers, solving problems, and working in a fast-paced environment, we'd love to hear from you!

 

Key Responsibilities

• Answer incoming customer calls, online messages, and email inquiries regarding warehousing, logistics, orders, returns, and inventory issues.
• Check warehouse inventory levels, delivery lead times, and shipment tracking information to provide accurate customer updates.
• Create and manage service tickets for customer requests, complaints, and special requirements, ensuring timely follow-up until resolution.
• Coordinate with warehouse and sales teams to resolve issues involving lost packages, damaged goods, delayed deliveries, incorrect shipments, or missing items.
• Track and summarize recurring customer feedback and communicate trends to management to improve service procedures and response processes.
• Conduct customer follow-ups to confirm satisfaction and maintain positive customer relationships.
• Deliver professional, friendly, and solution-oriented customer service at all times.

 

Qualifications

• Previous customer service, logistics, warehousing, transportation, or supply chain experience preferred.
• Strong communication skills (phone, email, and online messaging).
• Ability to multi-task and stay organized in a fast-paced environment.
• Proficient with computers and standard business software.
• Excellent problem-solving and follow-through skills.
• Team-oriented with a positive, customer-first attitude.

 

Schedule

• Full-Time Position
• Monday–Friday (schedule may vary based on business needs)

 

What We Offer

• Competitive starting pay: $23.00–$25.00/hour
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Sick Pay
• Paid Holidays
• Career Growth Opportunities
• Supportive Team Environment
• Additional Benefits Available

 

Apply Today!

Be part of the launch of a growing company and help build an exceptional customer experience from day one. We look forward to meeting dedicated professionals who are ready to grow with us.

 

Benefits Available to Eligible Express Associates:
Medical Plan
Dental Plan
Holiday Pay (6 observed days)
401(K) Retirement Savings Plan
Vision/Eyewear Plan
Life Insurance
Prescription Drug Reimbursement
Short-Term Disability
Referral Bonus of $100.00 for every successful referral
Weekly Pay
Direct Deposit
Visa Cash Card

We take walk-in interviews Monday-Friday from 7:00 AM-5:00 PM, or you can call or text us at 360.734.2457 for an immediate interview!

Have you heard about our $200 REFERRAL BONUS? Refer a friend to Express they get $100, and you get $100! 

For confidential consideration, we offer several ways to apply:
-Call or text our office at 360-734-2457 for an immediate phone interview.
-Complete an online application on our website: www.expresspros.com/apply
-Email your resume to: shannon.jacoby@expresspros.com
-Come by our office and talk to one of our Employment Specialists: 4164 Meridian Street Ste 200 Bellingham, WA 98226


About Express Employment Professionals:
When you choose Express Employment Professionals for your employment search, you gain access to a network of top local companies and the support of our experience in hiring professionals who specialize in recruiting. Your education, skills, and experience are matched with the short-term, contract, and full-time positions our client companies have hired Express to recruit for. This is a FREE service for all job seekers! ! Express has a wide range of jobs that meet employment goals, including Administrative, Professional, Skilled Trades, and Commercial positions

Our Office Services Division is always recruiting for:
Receptionist
Front Desk Executive
Data Entry
Administrative Assistant
Customer Service
Office Assistant
Executive Assistant
File Clerk

For a complete list of all open positions:
Visit https://www.expresspros.com/bellinghamwa
Follow us on Facebook@ Express Employment Professionals- Bellingham
Follow us on Instagram@ Expressbellingham!
Follow our jobs on our App@ Expresspros.com/ExpressJobs

 

 

Apply Now