Customer Service Representative

Located in Honolulu, HI

Salary: $38k-$40k per year, DOE

Location: Honolulu

Salary: $38k-$40k per year, DOE

Schedule: Monday through Friday

 

We are seeking a highly organized and customer-focused professional to support our various customer service teams.

 

Interested? Please call 808-792-7015 today to schedule your interview!

 

In this critical Customer Service Representative role, you will manage daily administrative operations, assist with active claim files, and ensure seamless communication across all departments.  

 

Benefits

• Medical, dental, vision coverage
• Paid Time Off
• Weekly Paychecks
• Referral Bonuses

 

Essential Duties

• Process Communications: Handle incoming and outgoing physical mail, process faxes, and manage unassigned digital correspondence.
• Administrative Support: Support reception operations, maintain physical file storage, and assist with document destruction.
• Claims Processing: Input new insurance claims (Auto, Property, TDI, GL, Marine, JADA), reopen existing cases, and email clients.
• Database Management: Update policy information and classification codes in claims tracking software.
• Client Relations: Build positive, professional relationships with all clients and adapt to varying external operating systems.

 

Skills & Qualifications

• Strong computer proficiency with a minimum typing speed of 40 WPM.
• Exceptional organizational abilities with the capacity to prioritize tasks and meet strict deadlines.
• Adaptability to varying work styles, software platforms, and client requirements.
• Capability to work both collaboratively in a team environment and independently.
• Ability to comfortably lift up to 25 lbs.

 

How to Apply for our Customer Service Representative opportunity

• Call our team today at 808-792-7015
• Email your resume to jobs.honoluluhisrg@expresspros.com 
• Apply to this posting

 

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