Call Center Rep - Claims Loss Report Specialist

Share

Top Job

Located in Bedford Park, IL

Salary: $16-17/hour

We are seeking the ideal candidate for our Claims Auto Loss Report Specialist opening for a growing insurance company!

The Claims Loss Report Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable.


*This position is a full-time position reporting on-site to Bedford Park*


DUTIES & RESPONSIBILITIES:

  • Record accident facts as reported by insured's and/or claimants. Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported.
  • Assist adjusters by directing customers through the claims process and answering claims related questions.
  • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses.
  • Contribute to maintaining call volume commensurate with unit objectives.
  • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
  • Work on special projects as directed.


QUALIFICATIONS REQUIRED:

  • Good typing/data entry skills (min. 30 wpm)
  • High School education.
  • Prior customer service experience.
  • Excellent phone communication skills.
  • Solid organizational and interpersonal skills.
  • Good PC skills.


PREFERRED:

  • Some college courses
  • Insurance experience is a plus!


Company provides a competitive benefits package to all full- time employees:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Express Office: Oak Lawn
9715 Southwest Highway
Oak Lawn, IL 60453
Email us
Apply Now