IT Support Technician

Share

Top Job

Located in Rancho Cucamonga, CA

Salary: $35.00

Express Employment Professionals of Rancho Cucamonga is seeking an experienced IT Support Specialist to provide hands-on IT support for two nearby facilities. This is an excellent opportunity for an IT professional who enjoys troubleshooting technology issues, supporting end users, and working in a dynamic manufacturing or business environment.

As the primary on-site IT support resource, you'll ensure employees have the tools and technical support they need to stay productive while partnering with corporate IT on larger initiatives.

Key Responsibilities

  • Provide technical support for desktop computers, laptops, printers, scanners, phones, and peripheral devices.
  • Troubleshoot Windows operating systems, Microsoft Office, Outlook, email, and basic network connectivity issues.
  • Set up new employees with computers, user accounts, software, and system access.
  • Install, configure, and maintain IT hardware and software.
  • Diagnose and resolve day-to-day technical issues both remotely and in person.
  • Maintain inventory of computers, peripherals, and IT equipment.
  • Document, prioritize, and close IT support tickets in a timely manner.
  • Coordinate with corporate IT teams and third-party vendors to resolve complex technical issues.
  • Travel between two facilities located just minutes apart to provide on-site support.
  • Follow company IT security policies and best practices.

Qualifications

  • Previous experience as an IT Support Specialist, Desktop Support Technician, Help Desk Technician, Systems Support Specialist, or Technical Support Analyst.
  • Strong troubleshooting skills with Windows PCs, laptops, printers, Microsoft Office, Outlook, and common business applications.
  • Basic understanding of networking concepts, including printers, Wi-Fi, TCP/IP, and user connectivity.
  • Experience with Active Directory, user account administration, and hardware setup is a plus.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to prioritize multiple support requests while working independently.
  • Valid driver's license and reliable transportation to travel between local facilities.

 

Apply Online: www.expresspros.com/rcca

Express Employment Professionals
9521 Business Center Dr., Suite 101
Rancho Cucamonga, CA 91730

Call: 909-484-4366 to speak with an Employment Specialist

 

IT Support Specialist, Regional Systems Support Specialist, Desktop Support Technician, Help Desk Technician, Technical Support Specialist, Information Technology, Windows Support, Microsoft Office, Active Directory, Network Support, Systems Administrator, IT Technician, Computer Support, Ontario CA Jobs, Inland Empire IT Jobs.

#2820OS

Express Office: Rancho Cucamonga
9521 Business Center Drive
Suite 101
Rancho Cucamonga, CA 91730
Apply Now