Warranty Coordinator

Top Job

Located in Palmetto, FL

Salary: 20.00

Express Employment Professionals of Bradenton, FL is currently hiring for a Warranty Coordinator with a flooring company located in the Palmetto, FL area.

Duties:
- Receive and review warranty claims from customers, distributors, or internal departments.
- Evaluate claims based on warranty policies, terms, and conditions.
- Ensure all required documentation and information are complete and accurate for processing.
- Serve as the main point of contact for customers regarding warranty inquiries and claims status.
- Communicate effectively with customers to provide updates on claim status, resolution timelines, and any additional information required.
- Recommend improvements to warranty policies, procedures, and systems to reduce claim cycle times and improve customer satisfaction.
- Schedule and dispatch service technicians to address warranty claims and service requests.
- Collaborate with installation teams and quality control personnel to verify warranty claims and assess flooring issues.

Requirements:
- High School Diploma/GED required.
- Proven experience in Flooring/Construction and terminology.
- Prior Warranty experience required.
- Ability to work well under pressure and adapt to changing priorities.
- Knowledge of flooring materials and installation processes required.
- Ability to learn new software is a must including App Right and systems builders use.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.

If interested, call the Bradenton Express Employment Professionals office at 941-753-0034 to complete an application and interview – all over the phone.

Apply Now