Housing Specialist / Receptionist

Pay: Starting at $20.00/hour
Schedule: Monday-Friday, 8:00 AM to 4:30 PM
Location: Menomonie, WI
Employment Type: Full-Time, Evaluation-to-Hire Opportunity

Looking for more than a typical office assistant or receptionist job? This position combines front desk customer service, housing administration, tenant support, and regulatory compliance work in a community-focused housing organization. If you enjoy helping people, staying organized, and handling a wide variety of responsibilities, this could be an excellent long-term opportunity.

What You'll Do

• Serve as the first point of contact for visitors, applicants, tenants, and incoming phone calls
• Process housing applications and maintain tenant files
• Calculate rents and assist with occupancy-related documentation
• Prepare leases, notices, letters, work orders, and other housing documents
• Review applications and track required records and logs
• Respond professionally to resident concerns, complaints, and questions
• Maintain accurate records and support compliance with HUD, Fair Housing, state regulations, and agency policies
• Work closely with staff to support daily office operations

What Will Help You Succeed

• Strong customer service and communication skills
• Ability to remain professional during difficult conversations and conflict situations
• Reliable attendance and dependability
• Good organizational and multitasking abilities
• Computer proficiency, including Microsoft Word, Excel, Outlook, and internet-based systems
• Experience working with diverse populations, including seniors and individuals with developmental disabilities
• Ability to learn housing regulations, policies, and internal software systems

Related Experience That May Transfer

Candidates with experience as a receptionist, administrative assistant, office assistant, housing specialist, leasing assistant, property management assistant, resident services coordinator, customer service representative, social services assistant, or case management support specialist may transition well into this role.

If you have worked for or explored opportunities with employers such as Menards, Midwest Manufacturing, Chippewa Valley Property Management, Abode Properties, UW-Stout, University of Wisconsin-Stout, University of Wisconsin-Eau Claire, Pablo Center, Grey Pneumatic Corp, or Klug Chiropractic, your administrative, customer-facing, or service experience may transfer well to this position. This statement does not imply any affiliation with those organizations. 

Why This Opportunity Stands Out

• Stable Monday-Friday daytime schedule
• Meaningful work serving the local community
• Diverse responsibilities that keep the day interesting
• Opportunity to become a key member of a small team
• Potential for long-term growth as organizational staffing transitions occur
• Hands-on training provided

Physical Requirements

• Primarily sedentary office work
• Ability to sit, stand, walk, and use a computer throughout the workday
• Ability to communicate by phone and in person
• Occasionally move files or office materials

How to Apply

Click "Apply Now" to submit an application or call Express Employment Professionals at 715-831-8778!