Route Manager

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Located in Tewksbury, MA

Salary: $30 to $35 per hour

Route Manager
Location: Tewksbury, MA
Starting Salary: $30 - $35 per hour
Hours: 8:00AM – 4:30PM, M-F  
Full Time, Temp to Perm

Position Overview

Are you a hands-on leader who thrives in a fast-paced, customer-focused environment? Our client is seeking a Route Delivery Manager to oversee and optimize their dry cleaning delivery operations. This role is perfect for someone who knows how to lead a team, manage logistics, and deliver top-notch service to customers.

Key Responsibilities

• Oversee and support a team of delivery drivers across multiple routes
• Manage driver schedules, route assignments, and customer coverage
• Coordinate daily pickup and delivery operations to ensure on-time service
• Train drivers on customer service standards, safety protocols, and operational procedures
• Monitor route efficiency, fuel usage, and vehicle maintenance
• Collaborate with plant managers and customer service teams to ensure seamless service and resolve any outstanding customer concerns
• Serve as the main point of contact for delivery-related customer concerns
• Track and report on route performance, including KPIs such as on-time rates and customer satisfaction
• Develop strategies to assist with route growth 

 Qualifications & Experience

• 2+ years of experience in logistics, delivery management, or route supervision (preferably in dry cleaning, laundry, or a service-based industry)
• Excellent leadership and communication skills
• Strong organizational and time management abilities
• Proficient in using route management and tracking systems
• Clean driving record and valid driver’s license
• Assist with route deliveries as needed
• Able to lift up to 30 lbs

Preferred Qualifications

• Knowledge of dry cleaning or laundry operations
• Experience with customer account management

Route Manager
Location: Tewksbury, MA
Starting Salary: $30 - $35 per hour
Hours: 8:00AM – 4:30PM, M-F  
Full Time, Temp to Perm

Apply Now