Customer Service Representative (CSR)

Location: Near Shop Rd, Columbia, SC
Pay: $16.00+/hr
Schedule: MondayFriday, 8:30 AM - 5:30 PM (1-Hour Lunch)

Job Summary:

The Customer Service Representative (CSR) is responsible for providing exceptional customer service by assisting walk-in customers and handling inbound phone calls. This role supports daily office operations through data entry, order processing, and general administrative tasks while maintaining a professional and customer-focused environment.

Key Responsibilities:

-Answer and direct incoming phone calls professionally.
-Greet and assist walk-in customers.
-Take customer orders over the phone and enter them accurately.
-Perform data entry and maintain accurate records.
-Complete light administrative and clerical duties.
-Assist with repricing items as needed.
-Maintain organized customer records and office files.
-Provide excellent customer service while supporting daily office operations.
-Complete additional administrative tasks as assigned.

APPLY TODAY!!!