Customer Service Billing Auditor

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Located in Coquitlam, BC

Salary: $22-$24/hour

We are seeking an experienced Customer Service Billing Auditor to join an established organization based in Coquitlam. This is a full-time, permanent opportunity with a large logistics and transportation company.

Qualifications & Experience: 

• Minimum 3+ years of invoicing or accounting experience within the transportation/freight industry
• Proven experience working with freight invoicing and auditing processes
• Proficiency using the TruckMate platform is required
• Basic proficiency with Microsoft Excel
• Experience working in a Mac OS environment
• Strong attention to detail with a high level of accuracy
• Excellent communication skills with a customer service focus
• Ability to thrive in a calm, structured office setting
• Professional and approachable demeanor
• References and a background screening will be conducted for candidates moving forward in consideration

Role Responsibilities: 

• Review and approve freight invoices, ensuring accuracy and compliance with company standards
• Audit invoices against Bills of Lading (BOLs) and supporting documentation
• Handle customer service inquiries via phone, providing timely and professional responses to client questions
• Collaborate with internal departments including operations, dispatch, and accounting teams
• Maintain accurate records and ensure all invoice discrepancies are resolved promptly
• After 3–4 weeks of training, provide rate quotes to clients based on shipment requirements
• Support daily invoicing volumes in a high-volume freight environment

What’s Offered: 

• Full-time, permanent position
• Based in Coquitlam
• Monday to Friday schedule
• Working hours: 8:00 AM – 4:30 PM
• $22-$24 per hour, commensurate with experience
• Positive, quiet and stable office environment with a supportive team

Additional Details:

• This opportunity is open to all qualified applicants who are legally eligible to work in British Columbia
• Only electronic applications will be considered
• The posting will remain open until a qualified candidate is selected

Apply Now