Agent Service Expert

Express Employment Professionals is hiring for a local Flathead Valley client

Pay: $18.00/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: Flathead Valley, MT
Position Type: Full-Time, In-Person

Express Employment Professionals is seeking a professional, organized, and customer-focused Agent Service Expert (ASE) to join a growing local office. This position plays a vital role in supporting agents and management through administrative, technical, transaction, and marketing assistance that helps drive success and deliver exceptional client service.

As the welcoming face of the office, the Agent Service Expert will support daily operations, coordinate transactions, assist with marketing initiatives, and provide training and support on office technology and systems.

Key Responsibilities

Office Management

• Manage front desk reception, incoming calls, mail, and visitor support
• Maintain office facilities, conference rooms, common areas, and office equipment
• Coordinate office events, meetings, training sessions, and community activities
• Assist with day-to-day administrative operations

Agent Technology & Training

• Provide technical support for office equipment, networks, and devices
• Serve as a primary resource for company technology tools and systems
• Assist with onboarding and training staff on office software and technology platforms

Transaction Processing

• Enter listing and sales data into industry-specific systems
• Review transaction files to ensure compliance and completeness
• Verify required forms, signatures, and dates are properly documented
• Work with agents to obtain missing documentation and maintain accurate records

Marketing Support

• Create and customize marketing materials including flyers, brochures, postcards, and other promotional pieces
• Coordinate marketing requests with internal marketing resources as needed
• Support local marketing and community engagement initiatives

Qualifications & Skills

• Strong interpersonal, verbal, and written communication skills
• Excellent customer service skills and a professional demeanor
• Ability to analyze information and solve problems efficiently
• Strong organizational, time management, and multitasking abilities
• Detail-oriented with the ability to manage multiple priorities
• Positive attitude, adaptability, and initiative
• Team-oriented mindset with a passion for supporting others' success
• Proficiency in Microsoft Office and general computer applications

Preferred:

• Real estate, title, escrow, or related industry experience
• Administrative, office management, or customer service experience

Candidates with transferable skills from other industries are encouraged to apply.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)

Apply Today!

If you're looking for a rewarding role where you can combine customer service, administration, technology, and marketing support in a professional office environment, we'd love to hear from you.

Contact Express Employment Professionals to learn more and apply today!