We are seeing seeking an Administrative Specialist/Office Manager. Administrative Specialist/Office Manager performs essential administrative job functions including handling incoming customer calls, processing orders and managing daily office needs. This position is between 20-40 hours per week.
Essential job functions include:
- Receive incoming customer phone calls and schedule sales consultations and installations.
- Processing customer credit cards and checks.
- Recording and updating customer order information in the CRM database.
- Confirming jobs have been completed and processing final information.
- Following up with customers with service-related issues.
- Looking up customer order status information and informing customers.
- Coordinates the flow of events with vendors, clients, and staff.
- Exhibit strong customer service; conduct business in a professional and confidential manner.
- Assist with clerical projects such as large mailings and file organization.
- Special projects as assigned.
Requirements:
- High School Diploma or GED required.
- 2-3 years of relevant experience preferred.
- Basic computer skills to include effective utilization of e-mail, and electronic calendars, Meeting CRM Software, Word, and Excel.
- Valid Driver’s License required.
- Ability to deliver superior service to all internal and external customers and communicate effectively.
- Ability to interact in a professional and courteous manner with clients and employees at all times.
- Ability to successfully perform position requirements with excellent organizational, time-management and prioritization skills required.
- Ability to work collaboratively within a team; ability and willingness to adapt to changing business demands.
- Ability to produce the acceptable amount of work efficiently and accurately; ability to produce a quality final work product.
This is a great opportunity for someone who enjoys providing administrative support in a fast-paced environment. We offer competitive pay and a positive work culture. If you are a motivated individual with strong organizational skills and a passion for customer service, we would love to hear from you. Apply today!