Job Title: IT Support Technician

Location: Pharr, TX

Pay: $13.00 per hour

Schedule: Monday–Friday, 9:00 AM – 5:30 PM

Express Employment Professionals is seeking a motivated and customer-focused IT Support Technician to join a growing team in Pharr, TX. This position provides first-level technical support to employees by troubleshooting hardware, software, and network-related issues while ensuring systems remain secure and operational.

Key Responsibilities

• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analyzing data to diagnose
• Changing configurations, settings and permissions to fix computer systems
• Generating sign ins for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Qualifications

• Previous experience in IT Support, Help Desk, Desktop Support, or a similar technical support role required
• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred
• Experience installing and configuring computer hardware, software, and peripheral devices
• Basic understanding of networking concepts, printers, and user account administration
• Excellent customer service and communication skills

Benefits

• Weekly Pay
• Medical, Dental, Vision, and Life Insurance Options
• 401(k) Retirement Plan
• Holiday and Vacation Pay
• Referral Bonuses
• Ongoing Training and Career Development Opportunities

How to Apply

• Apply today, then call our office at 956-664-9675 Ext. 180 and ask for Perla for immediate consideration.

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